If you’re using Windows, you’ll have several options - AutoConnect, Autostart, and Kill Switch, as well as selecting VPN servers and creating VPN chains. Netmap’s apps are pretty straightforward. That said, our refund request was addressed within a day. We tested the web form method to ask some general questions and we’re still waiting on a response. You can also try contacting customer support via live chat, web form (opens in new tab), or ticket system (opens in new tab). If you need it, help is available in the modest FAQ section (opens in new tab) and a blog/news (opens in new tab) section with interesting reading material on VPN and trends in the industry. The former has been updated three times in the last two years, while the latter was last updated two years ago. The iOS and Android apps are not updated particularly frequently. It can also be enabled manually on Linux and routers (as well as other supported platforms) with the help of the instructions (opens in new tab) and config files offered on the website. Netmap has native apps for Windows, Mac, iOS, and Android, as well as browser extensions for Firefox and Chrome. While this sounds reassuring, we’d love to see independent confirmation of these claims by an outside auditor, as has already happened with some of the major names in the industry. Here, the company states that it “maintains the confidentiality online and does not collect or register visit history, traffic assignment, data content or DNS queries from subscribers connected to the VPN.” This statement is further elaborated in its Privacy Policy which is just a small part of the provider’s “Public offer agreement” (opens in new tab). The provider claims it doesn’t keep any logs on its servers. The Firefox and Chrome extensions include a split tunneling option for websites. Additional features include a DoubleVPN and a kill switch in all of its native apps.
Netmap states that its servers are equipped with outgoing TOR IP and its nodes with Crypto DNS. Sharing large files via P2P and torrenting clients is allowed.
There’s no info on the other protocols, but we’re guessing the encryption is somewhat weaker. L2TP/IPSec and OpenVPN are provided with 256-bit encryption. Privacy and encryptionĭepending on the platform on which you set it up, Netmap uses IKEv2, OpenVPN, PPTP, and L2TP/IPSec transfer protocols. The info in the App Store lists Centras Netmapa as the company behind the VPN.Īnyway, this VPN provides access to 95 servers in 45 countries, including Latvia, Romania, Israel, Russia, Turkey, Ukraine, Kazakhstan, Hong Kong, and others. What we did manage to dig out was the info on the app’s Google Play page, where it lists Vilnius, Lithuania as the location. The website fails to specify anything about the company that operates Netmap VPN and customer support never bothered to answer our questions about it. The same thing happened when we connected to a server in the US, trying to access Netflix US titles. Streamingĭespite connecting to a server in the UK, we couldn’t unblock BBC iPlayer content as this streaming service recognized we weren’t connecting from the UK. These services can also unblock BBC iPlayer and Netflix without any issues (and at a lower price at that). Netmap might have some cool extras, but it has nothing on the likes of ExpressVPN (opens in new tab), NordVPN (opens in new tab), Surfshark (opens in new tab) or CyberGhost (opens in new tab), all of which have plenty of great features and regularly update their apps and website.
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